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Overview
Webex’s Google Workspace Add-On lets users schedule Webex meetings and Personal Room meetings directly from Google Calendar. The invite includes the “Join Webex meeting” link, meeting ID, meeting password, and call-in number options, providing invited guests with everything they need to join quickly and easily.
Note: Webex’s Google Workspace Add-On is optional. Users can also schedule and join meetings through Maricopa's Webex User Hub or the Webex Desktop App.
Getting Started
Please review the guides below to assist with connecting the Webex Google Workspace Add-On to Google Calendar. While some images may reflect earlier versions of the interface, the instructions and overall process remain the same.
Troubleshooting
If you have issues or receiving an error message, please follow the steps below:
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In your browser, go to the Maricopa’s Webex User Hub: https://maricopa.webex.com
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Sign in using your MEID@maricopa.edu credentials
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Once you are logged in, select "Settings" listed on the left sidebar.
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This should bring you to the "Settings" page under "Meetings" > "General" tab.
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Locate "Sign-In accounts", next to "Google" select “Disconnect” (If applicable).
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Locate “Reset Webex Sessions”, next to “Webex refresh tokens” select “Remove” (if applicable).
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Please try following the Webex Getting Started guide and the Google Quick connect instructions again.
Note: If the troubleshooting steps don’t work initially, we recommend clearing all of your browser’s history and cache, preferably for 'All time,' then repeating the process from the beginning. After that, try following the setup guides once again.
*Visual representation of what you should see for steps 3-6.
More Information
For more information about Webex for Google Workspace, please refer to the Webex KB articles below: