Summary:
Duo works with hardware security keys such as YubiKey and uses modern, high-security connection standards. This ensures your login is fast and protected against unauthorized access.
For USB-C & USB-A options, click here.
Solution:
Step 1 — Start the Duo Protected Application Login Process
- On your device, sign in to a Duo-protected app with your usual username and password.
- If the page doesn't load correctly, try using an Incognito or Private mode on your browser.
- When the Duo window appears, choose “Other options”.
- Next, select Manage Devices
- When prompted, confirm your identity with Duo Push.
- Next, select Add a device
Step 2 — Choose to Add a Security Key
- Duo will show a list of device types; select Security Key.
Step 3 — Insert or Activate Your Security Key
- Plug your Security Key into a USB port on your computer and click Continue.
- When Duo prompts you, tap the metal contact or press the button on the Security Key, then click Continue.
- If your browser asks for permission, click Allow.
Step 4 — Complete Enrollment
- Duo will confirm that the Security Key was registered. Your Security Key is now enrolled.
Using Your Security Key After Enrollment
When Duo prompts you to authenticate during your account login:
- Select Security Key.
- Insert your Security Key into a USB port on your computer.
- If you are using the touch or biometric security key, touch the metal contact with your finger used to register when prompted. For all others, follow the on-screen prompt to log in.
Click “Yes, this is my device” to complete the login.
That’s it, no phone required.
Additional Resources
For more support and self-help articles and resources, visit our ITS Ticketing Service Catalog at help.maricopa.edu, or you can call the District Information Technology Service support line directly at 602-286-8411.