GWCC VPN Setup

Tags VPN Cisco

Introduction

While most of Gateway’s applications and services can be accessed remotely and from anywhere, some applications, services, and functions are restricted to the Gateway network. VPN access will be required in these cases. VPN is a technology that enables secure, encrypted connectivity between your computer and resources on the Gateway network.

Target Audience

As VPN instructions vary by college, these instructions apply to users located at the following locations only:

  •  Gateway Community College

Prerequisites

To set up and use the Cisco Secure Client software, the following prerequisites must be met:

● You must have a Gateway-provisioned device with the Cisco Secure Client VPN installed.
● You must be granted VPN access to use this service. To request VPN access, please submit a help desk ticket. Note: Many Gateway users have already been added automatically, but please do not hesitate to contact us if you experience connection issues.

Important: Gateway-issued devices as of August 2026 already have the Cisco Secure Client software installed.

If you have questions about these prerequisites or encounter issues installing the Cisco Secure Client, please contact the Gateway Customer Care at 602-286-8411.

Before You Start

  1. Follow these steps to determine if the VPN software is installed on your computer. Use either of the following options:
  • Use the Windows Start Menu and select the Cisco Secure Client from the Cisco application group.
  • Use Search: click the Windows Start Menu and start typing Cisco.

If the VPN software is not on your MCCCD-issued device, please contact IT.

Apple Computers: Use of Cisco Secure Client is very similar.

The Cisco Secure Client can be opened in multiple ways:

  • Use the Windows Start Menu and select the Cisco Secure Client from the Cisco applications group.
  • Use Search: click the Windows Start Menu and start typing Cisco Secure.

  • Apple Computers: find the app in the list of applications.

2. The first time you launch the Cisco Secure Client, you may need to enter secdovpn.maricopa. edu in the text box if it is blank.

3. Click Connect.

Authenticate with Duo

Logging into VPN with DUO Push Authentication (Recommended)

1. Open the Cisco Secure Client (see Section 3) and click Connect.
2. In GROUP, use the dropdown to select GWC-Users.
3. In USERNAME, input your MEID.
4. In PASSWORD, input your password.
5. In Second Password, type push.

6. Click OK.
7. Duo will send a push notification to your Duo application, hit Approve.
8. Click Accept.

Logging into VPN with DUO Passcode

1. Open the Cisco Secure Client (see Section 3, 4.1) and click Connect.
2. In GROUP, use the dropdown to select GWC-Users.
3. In USERNAME, enter your MEID.
4. In PASSWORD, enter your Password.

5. Open the Duo application on your mobile device and get the Passcode.

6. In the Duo Passcode field, type the Passcode.
7. Click Accept.
8. After a successful login, the Maricopa.edu site will open.

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