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Cisco Jabber is the softphone application used by Maricopa Community Colleges to place and receive calls directly from your computer. Jabber is pre-installed on all GatewayCC - issued computers.
Launch Jabber
From the Start Menu, type 'Jabber' in the search bar and click Open.
A Cisco Jabber Sign In window appears. Click Sign In.
A Cisco Unified Collaboration window appears. For the Username, enter your MEID, then enter your password in the Password field, then click Login.
One-Time Code (if encountered)
Sometimes, users will see a Cisco Jabber pop-up window indicating that a new browser tab has opened to sign in.
On the Sign in with Google window, click your meid@domail.maricopa.edu account.
The window will display an access request for your Google Account. Click Continue.
A user will get a four-digit, one-time code.
In the Cisco Jabber pop-up window, type in the four-digit code and click Verify.
You can begin using the Jabber softphone to send and receive calls.
Certificate Prompt (if encountered)
Sometimes, users will see a prompt to Verify Certificate. Click Accept.
For Support
Dial Out: For local calls, dial "9 + Number" / For long-distance calls, dial "91 + Number".
For further assistance or questions, call the Gateway Help Desk at 602-286-8411.