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✅Clear your web browser's cache, cookies, and history
✅ Why the Restart Matters
If you are still having trouble logging in after clearing browser data, it may be because the browser hasn’t fully applied the changes. Simply closing the tab isn't enough — the computer must completely powered off and restarted.
Choose your browser:
Chrome
Click the setting tab > Clear browsing data
Click Advanced tab > Time range - All time > check shown boxes > clear data
Detailed instructions
Firefox
Click the setting tab > Settings
Click Privacy & Security > Clear Data
Select boxes > Clear Data
Detailed instructions
Safari
Click Safari > Clear History
Clear > all history > Clear History
Restart Computer
Detailed instructions
Internet Explorer
Click settings > Internet options
Click Delete tab
Select boxes > Delete
Detailed instructions
Microsoft Edge
Click settings tab > Settings
Select > Privacy, search, and services
Select > Choose what to clear
Select boxes > All time > Clear now
Detailed instructions
If you need further assistance, please contact:
SCC Help Desk
Click Here for Help Desk