Duo Mobile Setup

Body

Set Up Multi-Factor Authentication (MFA) or Two-Factor Authentication (2FA)

Step 1: Access the Maricopa Learning Portal

  1. Open a new browser window and navigate to learn.maricopa.edu.
  2. Sign in using your MEID in the format: MEID@maricopa.edu.
  3. Click 'Next'.

 

 

Step 2: Enter Your Password

  1. Type in your password.
  2. Click 'Sign in'.

 

 

Step 3: Navigate Through Duo Prompts

  1. Read the three Duo message prompts.

  2. Click 'Next' after each prompt.

 

 

Step 4: Select Your Authentication Device

  1. Choose the device you want to use with Duo.
  2. Recommendation: Select the Duo Mobile option to use the Duo app on your mobile device.

 

 

Step 5: Add Your Mobile Phone Number

  1. Enter your mobile phone number.

  2. Click 'Add a phone number'.

 

Step 6: Verify Your Phone Number

  1. Confirm that your phone number is correct.
  2. If correct, click 'Yes, It’s correct'.

 

Step 7: Receive a Passcode

  1. Click 'Send me a passcode'.
  2. Check your mobile device for a text message containing the passcode.

 

Step 8: Enter the Passcode

  1. Type the passcode you received.
  2. Click 'Verify'.

 

Step 9: Install the Duo Mobile App

  1. Search for Duo Mobile in the Google Play Store or Apple App Store.
  2. Download and install the app on your device.
  3. Grant camera access when prompted, as this is necessary to scan the QR code during activation.
  4. After installation, click 'Next' on your browser.

 

Step 10: Activate Duo Mobile

  1. Open the Duo Mobile app on your device.
  2. Tap 'Set Up Account +' or the '+' icon.
  3. Select 'Use a QR code'.
  4. Scan the QR code displayed on your browser with the Duo Mobile app.

 

Step 11: Complete the Setup

  1. Upon successful activation, you will see a confirmation screen.
  2. Click 'Continue'.
  3. Log in again at learn.maricopa.edu.
  4. Approve the notification sent to the Duo app on your mobile device.
  5. If this is a trusted browser, click 'Yes, trust browser'.

 

Congratulations! You have successfully set up Duo MFA!

 

 

If you need further assistance, please contact:

Click Here for Help Desk