Popular Services

The MCCCD Wellness Incentive Credit program is designed to offer employees enrolled in an MCCCD medical plan an opportunity to enrich their well-being at work and home. The incentive program is being redesigned as an integrated, comprehensive wellness platform that enables employees to engage in and progress in building healthy habits throughout the year through challenges, journeys, education, events, initiatives, and local college programming.


Other HCM Data Request


Questions about MyBenefits Portal (ADP)


Inquire about your planned Newly Eligible, Annual, or Special Open Enrollment Window.


Questions about dental plans


Other HCM Update Support


Retail, Home Delivery, and Specialty Pharmacy inquiries


Inquire about Voluntary and Company Paid Short-Term Disability, ASRS Long-Term Disability, and Basic and Supplemental AD&D, including Statement of Health (SOH) and Evidence of Insurability (EOI).


Includes Banner|Aetna, CVS Minute Clinic, 98point6, claim assistance, finding a provider or service, etc.


Issues related to paycheck shortage/overage, absence balance issues, or other questions related to your paycheck.


The Employee Assistance Program (EAP) is Daily Life Assistance, Legal, Financial, and Mental Health Counseling.


COBRA Inquiries


Questions about making changes to your benefits for a life event like a marriage, divorce, birth, gain or loss of other coverage, etc.


Compliance Reporting Request


Request a Benefits Eligibility Letter, Termination of Benefits Letter, and Medicare CMS L-564 Form


Questions about benefit credits and deductions on your paycheck


Support related to HCM System Payroll Issues


Termination Workflow Failure


Flexible Spending Accounts (FSA)


Support for Department


Request support for Job Data


Inquire about or tell us about your experience with the medical or dental concierge services.


Support for Position


Action Reason Support