Medical Inquiries

 

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The Human Resources Benefits Department offers comprehensive Maricopa Community Colleges group benefit programs. We have a helpful list of Frequently Asked Questions and Answers, and additional information can be found on our website, utilizing the links below. If you still need assistance with anything, submit a ticket by selecting the button in the right-hand column.

2026 Vendor Contact Information | Benefits Home Page

 

 
Submit a Ticket for Banner|Aetna Submit a Ticket for ID Cards Submit a Ticket for Nurse On-Call, CVS Minute Clinic, & More Submit a Ticket for 98point6 Submit a Ticket for Mental Health Benefits Submit a Ticket for Medical Plan Documents Submit a Ticket for Claim/ EOB Assistance Submit a Ticket for Provider Network

Service Offerings (8)

Banner|Aetna
General questions about our Banner|Aetna Medical Plans
ID Cards
Instructions on how to print, download, or request new cards
Nurse On-Call, CVS Minute Clinic, Urgent Care, & ERs
Questions regarding Nurse On-Call, CVS Minute Clinic, Urgent Care Centers, and Emergency Rooms
98point6 - App Based Virtual
Text-based app on Android and Apple platforms connecting you with on-call doctors 24/7 at no cost to you
Mental Health in Medical Plan
Questions regarding Mental Health benefits covered by the Medical Plan (outside of EAP)
Medical Plan Documents
Questions about Summary Plan Design (SPD) and/or Summary of Benefits & Coverage (SBC)
Claim/ EOB Assistance
Assistance with Explanation of Benefits and Billing
Provider Network Inquiries
Finding the right in-network providers and services