LastPass – How to claim Family as a Benefit account

Maricopa Community Colleges District is providing LastPass users with a complimentary LastPass Families account, which is a personal account that includes 5 additional licenses that you can grant to family so they can also keep their digital lives as safe as yours.

Each individual that you invite to your LastPass Families account is granted their own personal LastPass account just like yours, where they can securely generate passwords, manage account credentials for sites, and store anything from notes, payment cards, passports, bank accounts, and much more. Additionally, everyone can choose to share items in their vault with others while keeping the rest of their vault completely private.

Note: Only MCCCD employees with LastPass account can claim the Families as a Benefit.

1. Log in to your Maricopa Community Colleges LastPass account and access your vault
2. Select Account Benefits in the left navigation menu
3. Select Activate LastPass Families for free

4. Enter the email address of your existing personal LastPass account, then select Let's go.

 Note: If you don't have an existing personal account, create a new personal account to activate LastPass Families:

1. Enter the personal email address that you want to use for LastPass, then select Let's go.
2. Check your inbox for a registration email from LastPass, then select the verification link within the email

Note: Your new personal account is registered, and you can return to your vault to complete the activation process for LastPass Families.

5. Enter your master password for your personal account, then select Let's go.
6. Select Back to Account Benefits.

Note: An email verification will be sent to your personal email address, and your Families as a Benefit status will be listed as Pending.

7. Check your inbox and select the verification link to activate your account.
8. After activating Families as a Benefit from your Maricopa Community Colleges LastPass account, your "Families benefit status" will be set to Claimed within the Account Benefits.

Add a family member or manager to the LastPass Families subscription

Family managers can add new family members to the account with the LastPass Families Manager Dashboard.

Restriction: You must have a LastPass Families manager role to perform these actions. 

Note: Before adding your first family member, you must verify your email address. You need to do this only once.

9. LastPass sends you an email that contains a verification link (to verify that you have access to that email address).
10. Check your inbox for an email from LastPass with the subject "Verify your LastPass email address."
11. Select the link within the email to verify.

12. Log in to LastPass and access your vault by doing either of the following:
    • Select Families in the left navigation menu.
    • Select Add member.
    • Enter the email address and the first name and last name of the member you want to add.
    • Optional: Enable the Make this user a manager setting, which grants the new member manager rights from the get-go.
    • Select Add member.

Verify your email address

13. If this is your first time adding a member, in the pop-up window, select Send verification email to verify your email address.
14. Check the inbox of your email address.

Note: If you have set up a security email address, the verification email was sent to that inbox.

15. In the email you received from LastPass, select Verify my email address.
16. Go back to your LastPass vault, and select Add member for your recipient/family members.
17. An email invitation is sent to the newly added member, and they are now listed with a "Pending" status until activated.

Additional Resources

For more support and self-help articles and resources, visit our ITS Ticketing Service Catalog at help.maricopa.edu or you can call the District Information Technology Service support line directly at 480-731-8632