VPN Installation and Connection

Summary

Instructions on installing Cisco VPN and how to connect.

Body

Introduction

While most of Maricopa's applications and services can be accessed remotely and from
anywhere, some applications, services, and functions are restricted to the Maricopa network.
VPN access will be required in these cases. VPN is a technology that enables secure,
encrypted connectivity between your computer and resources on the Maricopa network.
Note: VPN access and instructions may vary by location. Please contact your local help desk for
assistance.

Target Audience

As VPN instructions vary by college, these instructions apply to users located at the
following locations only:

  • District Office
  • Emerald Point
  • Wood Street
  • Maricopa Public Safety

Prerequisites

In order to setup and use the Cisco VPN AnyConnect Secure Mobility Client software, the following
prerequisites must be met:

  • You must have administrative access on your computer to install the software.
  • You must be granted VPN access to use this service. To request VPN access, please submit a help desk ticket at your location.

Important: District issued devices already have the Cisco VPN AnyConnect software installed.

If you have questions about these prerequisites or encounter issues installing the Cisco AnyConnect
software, please contact the Maricopa Information Technology Services help desk at
480-731-8632.

Section 1: Before you Start

Follow these steps to determine if the VPN software is installed on your computer. Use either of the following options:

  1. Use Windows Start Menu, select the Cisco AnyConnect Secure Mobility Client from the Cisco application group.                                                                                                                                     Start Menu
  2. Use Search: click the Windows start menu and start typing Cisco Search Results
If VPN software is not installed, continue to Section 2.
If VPN softwre is installed, skip to Section 3.

Section 2: Installing the VPN Client

If you do not have Cisco VPN AnyConnect Secure Mobility Client software installed, it is available to install from Maricopa's website. Note, that it is recommend to download from Maricopa's website to ensure functionality. 

Apple Computers: Installation of Cisco VPN AnyConnect Secure Mobility Client is very similar. 

  1. Go to https://secdovpn.maricopa.edu
  2. At the login screen, input the following:
    1. In GROUP, use the drop down to select Users
    2. In USERNAME, enter your MEID
    3. in PASSWORD, enter your password
    4. In DUO Passcode or Push:
      1. Enter PUSH to send a push notification to the DUO app on your authentication device
      2. Enter the numeric passcode that is provided from the DUO app.
    5. Click LOGIN           Login Window
    6. If you used PUSH, approve the DUO alert on your device.
    7. Click CONTINUE to accept the terms and conditions for use. Download Agreement

The Cisco VPN AnyConnect Secure Mobility Client download window will appear. After determining your operating system, it will display a button to download the appropriate client.

  1. Click the INSTRUCTIONS button for a step-by-step guide to installing the software. Maricopa Cisco Download
  2. Click the DOWNLOAD FOR WINDOWS to begin.
  3. Once downloaded, click on the file to start the installation. Check your downloads folder for the file.
  4. In the "Welcome to Cisco AnyConnect Secure Mobility Client Setup Wizard" dialogue window, click NEXT. Setup Window
  5. In the "End-User License Agreement" dialogue window, click :I accept the terms in the License Agreement" and click NEXT.                                                                                         Accept EULA
  6. In the "Ready to install" dialogue window, click INSTALL.                   Ready to Install
  7. In the User Account Control dialogue window, click YES to allow the app to make changes to your device. UAC Window
  8. In the "Completing the Cisco AnyConnect Secure Mobility Client Setup Wizard" dialogue window, click FINISH. Finish install 

Section 3: Launching the VPN Client

Apple Computers: Use of Cisco VPN AnyConnect Secure Mobility Client is very similar. 

  1. The Cisco AnyConnect Secure Mobility Client can be opened in multiple ways.
    1. Use the Windows start menu, select the Cisco AnyConnect Secure Mobility Client from the Cisco applications group.                                                                                                           Start Menu
    2. Use the search: Click the Windows Start Menu and start to type Cisco. Search results
    3. Apple Computers:find the app in the list of applications. 
  2. The first time you launch the Cisco VPN AnyConnect Secure Mobility Client you may need to enter secdovpn.maricopa.edu in the text box, if its blank.                              Client interface
  3. Click Connect.     

Section 4: Authenticate with Duo

Section 4.1: Logging into VPN with DUO PUSH Authentication (Recommended)

  1. Open the Cisco AnyConnect Secure Mobility Client (see section 3); Click Connect.Client Connect
  2. In GROUP, use the drop down to select Users.
  3. In USERNAME, input your MEID.
  4. in PASSWORD, input your password
  5. In Second Password, type push.
  6. Click OK.                                                                                         
  7. Duo will send a push notification to your DUO application. Click Approve.    Push phone approval request
  8. Click Accept.                                                                                       EULA Accept
  9. After a successful login, the Maricopa.edu site will open.

Section 4.2: Logging into VPN with DUO Passcode

  1. Open the Cisco AnyConnect Secure Mobility Client (see section 3); Click Connect.Client Connect
  2. In GROUP, use the dropdown to select Users.
  3. In USERNAME, input your MEID.
  4. in PASSWORD, input your password.                                      Client Password
  5. Open the DUO application on your mobile device and get the Passcode.Passcode
  6. In the DUO Passcode field, type the Passcode.
  7. Click Accept.                                                                                       EULA Accept
  8. After a successful login, the Maricopa.edu site will open.

Section 4.3: Logging into VPN with DUO SMS Text Message Code

  1. Open the Cisco AnyConnect Secure Mobility Client (see section 3); Click Connect.Client Connect
  2. In GROUP, use the dropdown to select Users.
  3. In USERNAME, input your MEID.
  4. in PASSWORD, input your password
  5. In Second Password, type sms.
  6. Click OK.                                                                                         
  7. The Cisco AnyConnect screen removed the login credentials.                    Client Password and passcode
  8. The SMS code as been sent to your mobile device as a text message.          SMS text
  9. In the password field, re-enter your password.
  10. In the Second password field, input the SMS code.
  11. Click OK.                                                                                                 Client Password, second passcode, Ok
  12. Click Accept.                                                                                       EULA Accept
  13. After a successful login, the Maricopa.edu site will open.

Section 4.4: Logging into VPN with DUO Phone Call

  1. Open the Cisco AnyConnect Secure Mobility Client (see section 3); Click Connect.Client Connect
  2. In GROUP, use the drop down to select Users.
  3. In USERNAME, input your MEID.
  4. in PASSWORD, input your password
  5. In Second password, type phone.
  6. Click OK.                                                                                         Client Phone
  7. Duo calls your registered phone number.
  8. Answer the call and press any of the keypad numbers to authenticate.
  9. Click Accept.                                                                                       EULA Accept
  10. After a successful login, the Maricopa.edu site will open.

Additional Resources

For more support and self-help articles and resources, visit our ITS Ticketing Service Catalog at help.maricopa.edu or you can call the District Information Technology Service support line directly at 480-731-8632

 

Details

Details

Article ID: 152
Created
Tue 4/2/24 7:06 PM
Modified
Tue 6/25/24 7:59 PM