Popular Services
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Request support for issues related to employee MEID accounts, including password resets, lockouts, and other account related needs.
Request assistance with employee multifunction devices for printing, copying, scanning, or faxing.
Request to Create or modify a position at Estrella Mountain Community College
Request assistance with Dynamic Forms, including creation of new form, updates to existing, or issues regarding workflow and signature routing.
Request assistance with shared service accounts. These accounts are generally named after a department, area, or service and are NOT named after a person.
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request assistance with the employee equipment checkout process. If you only need to request a checkout, use this form instead: https://go.estrellamountain.edu/equipment-check...
Request assistance for Google email, including troubleshooting, feature usage, and mobile email application setup.
Request assistance with issues related to classroom computing devices.
Request support for issues related to network connectivity, including connecting new devices or troubleshooting existing equipment.
Request assistance with computer peripherals such as monitors, keyboards, and mice.
Use this service to update department information in the online employee directory. If department name is requested to be changed, the new name must be approved by HR prior to change being implemented.
Request assistance for email distribution lists, including new lists or changes to existing lists
Request assistance for software used by students in classrooms and in common areas, including requests for new and existing software.
Request support for issues related to wireless network connectivity, including connecting new devices or troubleshooting existing devices
Request assistance for problems related to multifactor authentication using Cisco Duo
Use this service to update an employee working job title in the online employee directory. A working job title is an informal job title that may be more descriptive than an official job title. Requests must be approved by HR prior to any changes being made.