Popular Services
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request assistance with computer peripherals such as monitors, keyboards, and mice.
Request assistance with internally developed web applications used at EMCC or identify a need for possible new web development project.
Request support for issues related to wireless network connectivity, including connecting new devices or troubleshooting existing devices
Request assistance with shared service accounts. These accounts are generally named after a department, area, or service and are NOT named after a person.
Request support for applications such as digital signage, reporting, DNS, and other specialized college wide applications.
Request assistance for Google email, including troubleshooting, feature usage, and mobile email application setup.
Use this service to update department information in the online employee directory. If department name is requested to be changed, the new name must be approved by HR prior to change being implemented.
Request assistance with employee multifunction devices for printing, copying, scanning, or faxing.
Request support for issues related to network connectivity, including connecting new devices or troubleshooting existing equipment.
Request assistance or ask a question regarding phishing and spam messages.
Request assistance from the computer commons staff for student technology questions
Request assistance with a software or technology related agreement, terms and conditions, or contract to meet purchasing requirements.
Request a change to firewall policy to allow specific network connectivity. Requests of this nature must go through an approval process.
Request assistance or report an issue with one of the web conferencing platforms used on campus (WebEx, Google Meet, or Zoom)
Request assistance with the employee equipment checkout process. If you only need to request a checkout, use this form instead: https://go.estrellamountain.edu/equipment-check...
Request assistance for problems related to multifactor authentication using Cisco Duo
Request to modify a position at Estrella Mountain Community College.
*Note: In order to submit a request to create a new position, please send an email to:
DL-EMC-Positionrequest@estrellamountain.edu