Popular Services
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Request support for issues related to employee MEID accounts, including password resets, lockouts, and other account related needs.
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request assistance with computer peripherals such as monitors, keyboards, and mice.
Request assistance with employee multifunction devices for printing, copying, scanning, or faxing.
Request assistance with Dynamic Forms, including creation of new form, updates to existing, or issues regarding workflow and signature routing.
Request assistance for software used by students in classrooms and in common areas, including requests for new and existing software.
Request assistance from the computer commons staff for student technology questions
Request support for applications such as digital signage, reporting, DNS, and other specialized college wide applications.
Report an issue or request assistance with classroom projection or the control systems on instructor stations.
Request assistance for problems related to multifactor authentication using Cisco Duo
Request assistance with internally developed web applications used at EMCC or identify a need for possible new web development project.
Request HR assistance from Estrella Mountain Community College
Request assistance or report an issue with one of the web conferencing platforms used on campus (WebEx, Google Meet, or Zoom)
Request assistance for email distribution lists, including new lists or changes to existing lists
Request assistance with shared service accounts. These accounts are generally named after a department, area, or service and are NOT named after a person.
Request assistance with issues related to classroom computing devices.
Request support for issues related to network connectivity, including connecting new devices or troubleshooting existing equipment.
Report an issue or request assistance with audio visual and web conferencing equipment in large conference spaces in campus. These include the Estrella Conference Center, Plaza Gallery, Center for Teaching and Learning (CTL), or the Community Room.
Request assistance with issues related to printing to classroom printers or pay to print issues