Popular Services
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request support for issues related to employee MEID accounts, including password resets, lockouts, and other account related needs.
Request assistance with the employee equipment checkout process. If you only need to request a checkout, use this form instead: https://go.estrellamountain.edu/equipment-check...
Request assistance with computer peripherals such as monitors, keyboards, and mice.
Request assistance from the computer commons staff for student technology questions
Report an issue or request assistance with audio visual and web conferencing equipment in large conference spaces in campus. These include the Estrella Conference Center, Plaza Gallery, Center for Teaching and Learning (CTL), or the Community Room.
Request assistance with internally developed applications used at EMCC or identify a need for possible new development project.
Request assistance with shared service accounts. These accounts are generally named after a department, area, or service and are NOT named after a person.
Request assistance for email distribution lists, including new lists or changes to existing lists
Use this service to update department information in the online employee directory. If department name is requested to be changed, the new name must be approved by HR prior to change being implemented.
Request assistance with Dynamic Forms, including creation of new form, updates to existing, or issues regarding workflow and signature routing.
Request assistance for Google email, including troubleshooting, feature usage, and mobile email application setup.
Request to Create or modify a position at Estrella Mountain Community College
Request assistance with employee multifunction devices for printing, copying, scanning, or faxing.
Request assistance with issues related to classroom computing devices.
Request a classroom technology request related to Disability Resources
Request assistance or report an issue with one of the web conferencing platforms used on campus (WebEx, Google Meet, or Zoom)
Request assistance or ask a question regarding phishing and spam messages.
Use this service to update an employee working job title in the online employee directory. A working job title is an informal job title that may be more descriptive than an official job title. Requests must be approved by HR prior to any changes being made.
Request assistance for software used by students in classrooms and in common areas, including requests for new and existing software.