Requests for assistance with account information, access, and new employee onboarding

Services (5)

MEID Account Assistance

Request support for issues related to employee MEID accounts, including password resets, lockouts, and other account related needs.

Multifactor Authentication Assistance (Cisco Duo)

Request assistance for problems related to multifactor authentication using Cisco Duo

New Employee Onboarding

Request technology setup and support for new employees

Update Department Information in Employee Directory

Use this service to update department information in the online employee directory. If department name is requested to be changed, the new name must be approved by HR prior to change being implemented.

Update Employee Working Job Title in Employee Directory

Use this service to update an employee working job title in the online employee directory. A working job title is an informal job title that may be more descriptive than an official job title. Requests must be approved by HR prior to any changes being made.