My Recently Visited Services
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Use this service to update department information in the online employee directory. If department name is requested to be changed, the new name must be approved by HR prior to change being implemented.
Use this service to update an employee working job title in the online employee directory. A working job title is an informal job title that may be more descriptive than an official job title. Requests must be approved by HR prior to any changes being made.
Report an issue with audio visual equipment in campus conference rooms, including large monitor displays, web conferencing equipment, or speakers.
Request assistance for problems related to multifactor authentication using Cisco Duo
Request assistance with the employee equipment checkout process. If you only need to request a checkout, use this form instead: https://go.estrellamountain.edu/equipment-check...
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request a change to firewall policy to allow specific network connectivity. Requests of this nature must go through an approval process.
Request to modify a position at Estrella Mountain Community College.
*Note: In order to submit a request to create a new position, please send an email to:
DL-EMC-Positionrequest@estrellamountain.edu
Request assistance with computer peripherals such as monitors, keyboards, and mice.
Report an issue or request assistance with classroom projection or the control systems on instructor stations.
Request support for issues related to employee MEID accounts, including password resets, lockouts, and other account related needs.
Request assistance with issues related to classroom computing devices.
Request support for applications such as digital signage, reporting, DNS, and other specialized college wide applications.
Request support for issues related to wireless network connectivity, including connecting new devices or troubleshooting existing devices
Request assistance for Google email, including troubleshooting, feature usage, and mobile email application setup.
Request assistance with shared service accounts. These accounts are generally named after a department, area, or service and are NOT named after a person.
Request HR assistance from Estrella Mountain Community College