My Recently Visited Services
Request assistance with the employee equipment checkout process. If you only need to request a checkout, use this form instead: https://go.estrellamountain.edu/equipment-check...
Request support for issues related to network connectivity, including connecting new devices or troubleshooting existing equipment.
Request support for issues related to wireless network connectivity, including connecting new devices or troubleshooting existing devices
Request a change to firewall policy to allow specific network connectivity. Requests of this nature must go through an approval process.
Use this service to update department information in the online employee directory. If department name is requested to be changed, the new name must be approved by HR prior to change being implemented.
Request assistance for Google email, including troubleshooting, feature usage, and mobile email application setup.
Request assistance or report an issue with one of the web conferencing platforms used on campus (WebEx, Google Meet, or Zoom)
Request assistance from the computer commons staff for student technology questions
Ask a general information security question
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Request assistance with issues related to classroom computing devices.
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request assistance with employee multifunction devices for printing, copying, scanning, or faxing.
Report an issue or request assistance with classroom projection or the control systems on instructor stations.
Request assistance with computer peripherals such as monitors, keyboards, and mice.
Report an issue or request assistance with audio visual and web conferencing equipment in large conference spaces in campus. These include the Estrella Conference Center, Plaza Gallery, Center for Teaching and Learning (CTL), or the Community Room.
Request HR assistance from Estrella Mountain Community College
Request support for issues related to employee MEID accounts, including password resets, lockouts, and other account related needs.
Request assistance or ask a question regarding phishing and spam messages.
Request assistance with issues related to printing to classroom printers or pay to print issues