My Recently Visited Services
Report an issue with audio visual equipment in campus conference rooms, including large monitor displays, web conferencing equipment, or speakers.
Request assistance with software issues or request existing software be installed. If the new software needs to be purchased, that will require additional information.
Request to modify a position at Estrella Mountain Community College.
*Note: In order to submit a request to create a new position, please send an email to:
DL-EMC-Positionrequest@estrellamountain.edu
Request support for issues related to network connectivity, including connecting new devices or troubleshooting existing equipment.
Request assistance with shared service accounts. These accounts are generally named after a department, area, or service and are NOT named after a person.
Request a change to firewall policy to allow specific network connectivity. Requests of this nature must go through an approval process.
Ask a general information security question
Report an issue or request assistance with classroom projection or the control systems on instructor stations.
Request support for applications such as digital signage, reporting, DNS, and other specialized college wide applications.
Request assistance with issues related to printing to classroom printers or pay to print issues
Request support for issues related to wireless network connectivity, including connecting new devices or troubleshooting existing devices
Request assistance with: an issue you are having with your school computer, request to have your equipment moved to a new location, requests for placing new computers. Request technology for use at events
Request assistance for Google email, including troubleshooting, feature usage, and mobile email application setup.
Request assistance for problems related to multifactor authentication using Cisco Duo
Use this service to update an employee working job title in the online employee directory. A working job title is an informal job title that may be more descriptive than an official job title. Requests must be approved by HR prior to any changes being made.
Request assistance from the computer commons staff for student technology questions
Request assistance with issues related to classroom computing devices.
Request assistance or ask a question regarding phishing and spam messages.
Report an issue or request assistance with audio visual and web conferencing equipment in large conference spaces in campus. These include the Estrella Conference Center, Plaza Gallery, Center for Teaching and Learning (CTL), or the Community Room.
Request assistance with a software or technology related agreement, terms and conditions, or contract to meet purchasing requirements.
Request assistance with internally developed web applications used at EMCC or identify a need for possible new web development project.