Our password reset process is designed to be self-service. To change your password, you will need to have access to the verification methods for your account.
Self-Service Password Reset
1. Browse to https://idme.maricopa.edu/
2. Click on the "Reset Password Now"
3. Type in yourMEID@maricopa.edu for the email address and the Captcha
4. Select the verification method on file (Email, phone, text)
5. Enter the verification code
6. Create a new password
What are the password requirements?
- Your new password must be at least 12 characters.
- It may not contain commonly used words (you will be prompted if this is an issue during reset).
- It must include characters from 3 of 4 categories (uppercase, lowercase, digits, and non-alphanumeric).
- The users first, middle, or last name shall not appear in the password, and, number substitutes (i.e., using a 3 instead of an E) are not allowed.
- It may not contain your MEID, sequential characters/digits (e.g. 123, abc, etc.) or repeating characters/digits (e.g., 111, aaa, etc.).
- Also, your previous 10 passwords may not be used.
Do you need to update your verification methods?
If the verification methods are incorrect or you do not have access to them when attempting to reset your account password there are three methods for resolving this:
1. Virtually: Visit idme.maricopa.edu and click the blue chat icon. Enter 'password problems' to be connected to an agent who will update your chosen methods.
2. In Person: Visit us at the Service Desk in Hight Tech 1 (Main) or Beshbito (North). Please have a government ID available to confirm your identity and update the verification methods.
3. Phone: Call us at 623-845-3555 option 2. Please be prepared to answer a series of identity questions to have your verification methods updated.