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Services or Offerings?
Computers, Printers and Audiovisual support
  1. Services
  2. Information Technology
Computing equipment (Desktops, Laptops, Tablets, etc), non-POA printing/scanning support.
Assistance with end-user account access, audiovisual equipment, intelligent devices, and peripheral hardware, phones, and software running locally.
CTLED
  1. Services
  2. None
Submit a request to the GateWay Center for Teaching, Learning and Employee Developement (CTLED).
Event support (IT Services request)
  1. Services
  2. Information Technology
Requests for services related to preventive maintenance (tech checks) or repair maintenance prior to an event.
New employee setup
  1. Services
  2. Information Technology
Inquiries about new employee setup, including requests for monitors, docking stations, phone set, phone number, and specialized software.
Procurement
  1. Services
  2. Additional Services
Submit a request to the GateWay Community College Procurement team.
Project Inquiries
  1. Services
  2. Information Technology
Request that might require a larger time frame for completion and might involve several teams across the organization as well as external consultants.
Security badges access modifications and Door permissions. S2.
  1. Services
  2. Information Technology
Requests related to adding or removing access permissions on an existing badge; to report badges that should be deactivated; or to set up restricted access areas or schedules. When is pertinent, please provide the badge number. S2 related support and services.
SIS
  1. Services
  2. Additional Services
Report an SIS issue to GateWay Community College.
Student Helpdesk
  1. Services
  2. None
Students may request assistance from the Student Helpdesk team.