Multi-Factor Authentication (DUO) Assistance

When should you use these services?

You should use one of the following forms depending on what you need:

  • Set up MFA - use this form if you need assistance setting up Multi-Factor Authentication
  • SMS/Voice Support -  Request that your account be enabled for SMS/Voice option
  • Request Hardware Key -  Request checkout of Duo MFA hardware key [limited availability]
  • Troubleshoot MFA - use this form if you need help with Multi-Factor Authentication access
 
Set up MFA SMS/Voice Support Request Hardware Key Troubleshoot MFA

Service Offerings (4)

Set up Multi-factor Authentication
Get help setting up Multi-Factor Authentication (Duo)
Request SMS/Voice Support
Request that your account be enabled for SMS/Voice option
Request Hardware Key
Request checkout of Duo MFA hardware key [limited availability]
Troubleshoot Multi-factor Authentication
Troubleshoot issues with Multi-Factor Authentication (DUO)