Troubleshoot SIS to Canvas Sync issues

When should you use this service?

Use this service if you are encountering issues with Users, Courses or Enrollments not properly syncing into Canvas or if you have general questions about an SIS to Canvas sync

 
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Canvas User Account Creation Process
User accounts in Canvas are accessible differently based on roles. Students gain access immediately upon online application submission or through syncing from the Student Information System (SIS) the same day for paper applications. Instructors receive account access upon addition to the Instructor's Table in SIS, typically at the time of hiring, while staff accounts are created via System Access requests.