Internal - GWCC-IT- Global TDX Admins

Internal, non-public, knowledge base articles for the TDX Admins.

Articles (5)

Creating Groups in TeamDynamix

Groups are created in TDAdmin by administrators to assign work items like tickets and manage visibility for Services and Knowledge Base Articles.

Granting iPaaS App Access to App Admins

This article guides global administrators in TDX on how to grant iPaaS app access to app admins.

Granting Technician/App Admin Access to Users

This article guides global administrators in TDX on how to grant technician and app admin access to different users.

Removing Technician/App Admin Access

This article helps global administrators in TDX learn how to remove a user's access at the global level.

TDX Sandbox Refresh Process

This article links to the sandbox refresh process to explain what global administrators need to know to perform a refresh in the TDX sandbox environment.