Popular Services

Request a service from the Facilities Maintenance team.


Request a new or replacement computer.


Request equipment such as monitors, docks, or accessories.


Report a problem with a computer, laptop, or device.


Inquiries about new employee setup, including requests for monitors, docking stations, phone set, phone number, and specialized software.


Report a technology issue that is not urgent or not currently disrupting a class.


SIS

Report an SIS issue to GateWay Community College.


Report a problem with an application or software.


Operating Budget can be transferred into FMS Departments and accounts through an allocation transfer within a fund. This type of transaction occurs prior to the expense recorded.


Request access to systems or applications.


Students may request assistance from the Student Helpdesk team.


Request access to secured buildings or rooms.


Report a printer or printing issue.


Inquiries related to Employee Time and Labor.


Report a problem with classroom technology.


Get immediate help with classroom technology issues during a live class.


Submit a request to the GateWay Center for Teaching, Learning and Employee Developement (CTLED).


Inquiries about ASI, FMS Transactions, Chartfield Inquiries.


Report an issue with email.


Request changes to existing access.


Facilities - Event Set Up


Request A/V setup and support for an event.