Popular Services
Computing equipment (Desktops, Laptops, Tablets, etc), non-POA printing/scanning support.
Assistance with end-user account access, audiovisual equipment, intelligent devices, and peripheral hardware, phones, and software running locally.
Inquiries about issues regarding ProCards, Travel Authorizations, Requisitions, Purchase Orders, CLM Request, Invoicing/ Aging and Invoice Match Exceptions, Procurement Forms (Competition Waivers, Unauthorized Purchase Form, Used Equipment Form, Trade-In), Request FMS Security Access (Must attach completed FMS Security Request Form)
Requests for services related to preventive maintenance (tech checks) or repair maintenance prior to an event.
Inquiries about new employee setup, including requests for monitors, docking stations, phone set, phone number, and specialized software.
Requests related to adding or removing access permissions on an existing badge; to report badges that should be deactivated; or to set up restricted access areas or schedules. When is pertinent, please provide the badge number. S2 related support and services.
Operating Budget can be transferred into FMS Departments and accounts through an allocation transfer within a fund. This type of transaction occurs prior to the expense recorded.
Inquiries about ASI, FMS Transactions, Chartfield Inquiries.
Students may request assistance from the Student Helpdesk team.
Submit a request to the GateWay Center for Teaching, Learning and Employee Developement (CTLED).
Submit a request for service from Gateway Student Business Services Team for Student SIS transaction inquiries
This type of transaction is done to move a transaction charged to the wrong FMS Department and/or account to the correct FMS Department and/or account. This includes payroll corrections.