While most of Maricopa's applications and services can be accessed remotely and from anywhere, some applications, services, and functions are restricted to the Maricopa network. VPN access will be required in these cases. VPN is a technology that enables secure, encrypted connectivity between your computer and resources on the Maricopa network. Note: VPN access and instructions may vary by location. Please contact your local help desk for assistance.
As VPN instructions vary by college, these instructions apply to users located at the following locations only:
In order to setup and use the Cisco VPN AnyConnect Secure Mobility Client software, the following prerequisites must be met:
Important: District issued devices already have the Cisco VPN AnyConnect software installed.
If you have questions about these prerequisites or encounter issues installing the Cisco AnyConnect software, please contact the Maricopa Information Technology Services help desk at 480-731-8632.
Follow these steps to determine if the VPN software is installed on your computer. Use either of the following options:
If you do not have Cisco VPN AnyConnect Secure Mobility Client software installed, it is available to install from Maricopa's website. Note, that it is recommend to download from Maricopa's website to ensure functionality.
Apple Computers: Installation of Cisco VPN AnyConnect Secure Mobility Client is very similar.
The Cisco VPN AnyConnect Secure Mobility Client download window will appear. After determining your operating system, it will display a button to download the appropriate client.
Apple Computers: Use of Cisco VPN AnyConnect Secure Mobility Client is very similar.
Section 4.2: Logging into VPN with DUO Passcode
Section 4.3: Logging into VPN with DUO SMS Text Message Code
Section 4.4: Logging into VPN with DUO Phone Call
For more support and self-help articles and resources, visit our ITS Ticketing Service Catalog at help.maricopa.edu or you can call the District Information Technology Service support line directly at 480-731-8632.