Information Technology

Information Technology services for faculty and staff.

Categories (9)

Get Help Fast!

Use this option if you need immediate assistance with a technology issue that is disrupting a class or urgent work. This service is monitored closely and routed for rapid response.
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Classroom & A/V Technology

Get help with classroom technology, presentation equipment, and audio/visual systems. Use this category for issues with classroom computers, projectors, audio, control panels, or to request A/V support for events.
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Computers, Devices & Printing

Get support for computers, laptops, printers, and other equipment. Use this category for device issues, hardware problems, new equipment requests, or printing and scanning support.
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Software & Applications

Request software installations, report application issues, or get help with software used for work or instruction. This includes both standard and specialized software.
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Access & Accounts

Get help with passwords, account access, and permissions. Use this category to reset your password, unlock your account, or request access to systems and applications.
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Email & Communication

Get support for email, calendars, and collaboration tools. Includes assistance with Outlook, shared mailboxes, Teams, Zoom, and calendar access.
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Network & Wi-Fi

Report network connectivity issues or request remote access services. Includes Wi-Fi, wired connections, and VPN access.
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Teaching & Learning Tools

Get support for instructional technology and teaching tools. Includes the learning management system, lecture capture, and classroom-integrated tools.
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Building Access & ID Services

Request assistance with building access, door permissions, and campus ID badges. Use this category to request new badges, replace lost IDs, or request access to secured areas.
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Services (2)

New employee setup

Inquiries about new employee setup, including requests for monitors, docking stations, phone set, phone number, and specialized software.

Request New Computer

Request a new or replacement computer.