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This article that shows staff how to mitigate phishing attempts.

“Phishing” refers to an attempt to steal sensitive information, typically in the form of usernames, passwords, credit card numbers, bank account information, or other important data, in order to utilize or sell the stolen information. By masquerading as a reputable source with an enticing request, an attacker lures in the victim in order to trick them, similarly to how a fisherman uses bait to catch a fish.