Service Catalog

Categories (11)

Accounts and Access

Information about accounts and access, including login issues, password resets, new account requests, system and application access requests, and more.
Expand

Applications and Software

Request new software, updates to existing software, custom Phoenix College web applications, or report issues with any of the above.
Expand

Classroom Technology and AV

Requests and issues in classrooms, computer labs, and collaborative spaces.
Expand

Communication and Collaboration

Support for email, calendar, instant messaging, and related services such as distribution lists, resource calendars, or shared mailboxes.
Expand

Computer, Device, and Printing Support

Request a new or replacement device, device support services, install a printer, or gain access to an existing one.
Expand

Data, Reporting, and Analytics

Requests related to reporting data, dashboards, analytics tools, and access to data stores or reports.
Expand

Events

Support for AV and media needs for events on campus.
Expand

Information Security

Engage with the Information Security Office for consulting, learn about our IT security policies, data integrity and compliance; report viruses, malware, or email phishing.
Expand

Network and Infrastructure

Network, wifi, door access, and security camera requests.
Expand

Teaching, Learning, and Instructional Technology

CTL support for Canvas, instructional technology, and items directly impacting teaching and learning.
Expand

Web Services

Make a change to existing web content, request a new site, or get assistance with any of the web-hosted content at Phoenix College.
Expand

Services (1)

General IT Help

Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.