Popular Services
Issues and requests regarding general maintenance that aren't covered by other services, such as furniture moves, key requests, and general building maintenance like ceilings, carpets, and roofs.
Requests pertaining to any machinery, tool, appliance, apparatus, or installation used at work.
Requests for custodial services, such as cleaning a space or removing trash.
Submit a request to have new or existing software installed on a college-owned device. This includes desktop applications, mobile apps, and specialized academic software, ensuring all installations meet security and licensing requirements.
Request a move of equipment, furniture, etc. from one location to another.
Requests for pest control services, such as insect or rodent removal.
Issues and requests related to plumbing on campus, including leaks, odors, and drains.
Reported by the Sodexo Kitchen Manager - The Rear Dock Entrance has Pigeon droppings along the top portion of the dock by the entrance door, on the Card Access Box and on the Door's Air Blower.
Requests for carpentry services on campus, such as cabinetry, furniture, and door repairs.
Questions and submissions regarding classification/reclassification, in-range increases, and salary processes.
Requests regarding the separation of an employee from Phoenix College, including retirement and transfers.
Update to a position's standard hours/FTE, supervisor change, request to update/change budget for a position, etc.
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Request a device for a new employee or an employee that has not had a device issued to them before.
Request any changes for the PC Service Portal (TeamDynamix), including adding/updating forms, adding/removing users, adding/updating services, or general consulting.
Request use of the campus vehicles managed by IT (Box truck and GMC Sierra).
Issues and requests related to carts and vehicles on campus, including maintenance, damage, or other functional problems.