Popular Services
Issues and requests regarding general maintenance that aren't covered by other services, such as furniture moves, key requests, and general building maintenance like ceilings, carpets, and roofs.
Requests for carpentry services on campus, such as cabinetry, furniture, and door repairs.
Issues and requests related to electrical systems on campus, including lighting, generators, or other power systems.
Requests pertaining to any machinery, tool, appliance, apparatus, or installation used at work.
Request a move of equipment, furniture, etc. from one location to another.
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).
Issues and requests related to plumbing on campus, including leaks, odors, and drains.
Requests for custodial services, such as cleaning a space or removing trash.
General questions that don't fit in other categories, including professional growth, benefits, and Performance Success.
Ad hoc requests for data, reports, or data analysis
Request use of the campus vehicles managed by IT (Box truck and GMC Sierra).
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Questions on address changes, name changes, emergency contacts, tax forms, etc.
For the verification of employment history, processing public service loan forgiveness forms, requesting former employee pay stubs, or obtaining W-2 forms.
General policy questions regarding progressive discipline, employee complaints, or management concerns.
Issues and requests related to carts and vehicles on campus, including maintenance, damage, or other functional problems.