Popular Services
Issues and requests regarding general maintenance that aren't covered by other services, such as furniture moves, key requests, and general building maintenance like ceilings, carpets, and roofs.
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Issues and requests related to building temperature, including heating, cooling, exhaust or odor.
Requests for custodial services, such as cleaning a space or removing trash.
Issues and requests related to plumbing on campus, including leaks, odors, and drains.
Issues and requests related to electrical systems on campus, including lighting, generators, or other power systems.
Requests pertaining to any machinery, tool, appliance, apparatus, or installation used at work.
Submit a request to have new or existing software or software as a service (SaaS) be purchased and installed on a college-owned device. This includes desktop applications, mobile apps, and specialized academic software, ensuring all installations meet security and licensing requirements.
General questions that don't fit in other categories, including professional growth, benefits, and Performance Success.
Request a move of equipment, furniture, etc. from one location to another.
Requests for carpentry services on campus, such as cabinetry, furniture, and door repairs.
Requests for pest control services, such as insect or rodent removal.
Request a device for a new employee or an employee that has not had a device issued to them before.
Issues and requests related to carts and vehicles on campus, including maintenance, damage, or other functional problems.
Update to a position's standard hours/FTE, supervisor change, request to update/change budget for a position, etc.
Request the refresh/replacement of an existing device.
Questions and submissions regarding classification/reclassification, in-range increases, and salary processes.
Instructional Technology services and consultation provide both the mechanics or how-to’s of using a tool AND the best practices (pedagogy) for using that tool in alignment with learning objectives. Visit us for help with CTL-supported instructional technologies, including Nearpod, Kahoot, H5P, Genially, SoftChalk, etc. We can also help departments wanting to purchase software.
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).