Popular Services
Issues and requests regarding general maintenance that aren't covered by other services, such as furniture moves, key requests, and general building maintenance like ceilings, carpets, and roofs.
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Requests for custodial services, such as cleaning a space or removing trash.
Requests for carpentry services on campus, such as cabinetry, furniture, and door repairs.
Issues and requests related to plumbing on campus, including leaks, odors, and drains.
Requests for pest control services, such as insect or rodent removal.
Requests pertaining to any machinery, tool, appliance, apparatus, or installation used at work.
Request a move of equipment, furniture, etc. from one location to another.
General questions that don't fit in other categories, including professional growth, benefits, and Performance Success.
Issues and requests related to the outdoor spaces and grounds on campus.
Ad hoc requests for data, reports, or data analysis
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).
Issues and requests related to building temperature, including heating, cooling, exhaust or odor.
Questions and submissions regarding classification/reclassification, in-range increases, and salary processes.
Issues and requests related to carts and vehicles on campus, including maintenance, damage, or other functional problems.
Update to a position's standard hours/FTE, supervisor change, request to update/change budget for a position, etc.
Questions on address changes, name changes, emergency contacts, tax forms, etc.