My Recently Visited Services
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Issues and requests related to plumbing on campus, including leaks, odors, and drains.
Issues and requests related to building temperature, including heating, cooling, exhaust or odor.
Submit a request to have new or existing software or software as a service (SaaS) be purchased and installed on a college-owned device. This includes desktop applications, mobile apps, and specialized academic software, ensuring all installations meet security and licensing requirements.
For the verification of employment history, processing public service loan forgiveness forms, requesting former employee pay stubs, or obtaining W-2 forms.
Requests for custodial services, such as cleaning a space or removing trash.
At the CTL, we provide a place for the campus community to explore, connect, and create. We invite you to learn something new, solve an instructional problem, or converse with us via our consultation services.
Instructional Technology/Multimedia
Instructional Design
Online Teaching
Special Projects
Instructional Technology services and consultation provide both the mechanics or how-to’s of using a tool AND the best practices (pedagogy) for using that tool in alignment with learning objectives. Visit us for help with CTL-supported instructional technologies, including Nearpod, Kahoot, H5P, Genially, SoftChalk, etc. We can also help departments wanting to purchase software.
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).
Issues and requests regarding general maintenance that aren't covered by other services, such as furniture moves, key requests, and general building maintenance like ceilings, carpets, and roofs.
Requests for pest control services, such as insect or rodent removal.
Requests regarding the separation of an employee from Phoenix College, including retirement and transfers.
Request any changes for the PC Service Portal (TeamDynamix), including adding/updating forms, adding/removing users, adding/updating services, or general consulting.
Questions on address changes, name changes, emergency contacts, tax forms, etc.
Requests for carpentry services on campus, such as cabinetry, furniture, and door repairs.
General policy questions regarding progressive discipline, employee complaints, or management concerns.
Provide feedback on the PC Service Portal, including suggestions on services that can be requested or knowledge base articles.
Request a move of equipment, furniture, etc. from one location to another.
Issues and requests related to electrical systems on campus, including lighting, generators, or other power systems.