My Recently Visited Services
For the verification of employment history, processing public service loan forgiveness forms, requesting former employee pay stubs, or obtaining W-2 forms.
Request for survey development, administration, and/or analysis of responses
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Issues involving deliberate destruction of or damage to public or private property.
Request any changes for the PC Service Portal (TeamDynamix), including adding/updating forms, adding/removing users, adding/updating services, or general consulting.
Submit a request to have new or existing software installed on a college-owned device. This includes desktop applications, mobile apps, and specialized academic software, ensuring all installations meet security and licensing requirements.
Instructional Technology services and consultation provide both the mechanics or how-to’s of using a tool AND the best practices (pedagogy) for using that tool in alignment with learning objectives. Visit us for help with CTL-supported instructional technologies, including Nearpod, Kahoot, H5P, Genially, SoftChalk, etc. We can also help departments wanting to purchase software.
Issues and requests related to building temperature, including heating, cooling, exhaust or odor.
Request access, schedule changes, or report issues with badge-enabled doors.
Request a change in Office licensing for a staff member.
Questions on address changes, name changes, emergency contacts, tax forms, etc.
Ad hoc requests for data, reports, or data analysis
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).
General policy questions regarding progressive discipline, employee complaints, or management concerns.
Request the refresh/replacement of an existing device.