My Recently Visited Services
At the CTL, we provide a place for the campus community to explore, connect, and create. We invite you to learn something new, solve an instructional problem, or converse with us via our consultation services.
Instructional Technology/Multimedia
Instructional Design
Online Teaching
Special Projects
Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.
Update to a position's standard hours/FTE, supervisor change, request to update/change budget for a position, etc.
Ad hoc requests for data, reports, or data analysis
Request a move of equipment, furniture, etc. from one location to another.
Questions and submissions regarding classification/reclassification, in-range increases, and salary processes.
Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).
Instructional Technology services and consultation provide both the mechanics or how-to’s of using a tool AND the best practices (pedagogy) for using that tool in alignment with learning objectives. Visit us for help with CTL-supported instructional technologies, including Nearpod, Kahoot, H5P, Genially, SoftChalk, etc. We can also help departments wanting to purchase software.
Questions on address changes, name changes, emergency contacts, tax forms, etc.
Requests for custodial services, such as cleaning a space or removing trash.
Request the refresh/replacement of an existing device.
Requests for pest control services, such as insect or rodent removal.
For the verification of employment history, processing public service loan forgiveness forms, requesting former employee pay stubs, or obtaining W-2 forms.
General questions that don't fit in other categories, including professional growth, benefits, and Performance Success.