My Recently Visited Services

Instructional Technology services and consultation provide both the mechanics or how-to’s of using a tool AND the best practices (pedagogy) for using that tool in alignment with learning objectives. Visit us for help with CTL-supported instructional technologies, including Nearpod, Kahoot, H5P, Genially, SoftChalk, etc. We can also help departments wanting to purchase software.

Canvas support is available for all employees (faculty and staff). The CTL handles tickets student-escalated tickets. When contacting us, please include your MEID, 5-digit course section number, and as many details as possible about the problem or help you need (e.g., the name and location of the assignment).

Request access, schedule changes, or report issues with badge-enabled doors.

At the CTL, we provide a place for the campus community to explore, connect, and create. We invite you to learn something new, solve an instructional problem, or converse with us via our consultation services.

Instructional Technology/Multimedia
Instructional Design
Online Teaching
Special Projects

Issues and requests related to the outdoor spaces and grounds on campus.

Issues and requests related to plumbing on campus, including leaks, odors, and drains.

Issues and requests regarding general maintenance that aren't covered by other services, such as furniture moves, key requests, and general building maintenance like ceilings, carpets, and roofs.

Issues with the heating and cooling systems on campus.

Request help for any issue if you're not sure where to go. We will work with you to ensure it gets to the right team to resolve.

Questions around staff and faculty policies and guidelines.

For the verification of employment history, processing public service loan forgiveness forms, requesting former employee pay stubs, or obtaining W-2 forms.

General policy questions regarding progressive discipline, employee complaints, or management concerns.

Request for assistance with department or college planning process

Questions and submissions regarding classification/reclassification, in-range increases, and salary processes.

Issues and requests to repair walls, cracks, or paint surfaces.

Request to create a new dashboard or modify an existing dashboard

Issues involving deliberate destruction of or damage to public or private property.