Popular Services
Submit a Ticket to PVCC's Help Desk.
Department computer request for computers and other hardware for employees.
Request help with a hardware device, including troubleshooting or repair.
Requests and issues that need to be sent to the District Office and the District Office's enterprise teams.
Includes requests for a new computer, laptop, peripheral or other hardware deployment.
Get help setting up your workplace softphone such as Jabber or Webex Calling.
Request assistance troubleshooting printing and copying.
Room, event and facilities scheduling.
Troubleshoot access issues with a system or application, including locked accounts.
SIS Enterprise Application Access Request
Get assistance with ASSIST Call Tree and the ASSIST Platform.
Service Desk assistance with Classroom presentation technologies.
Request for installation or configuration of free software that is included for students/faculty/staff.
Request help troubleshooting a mobile device such as an iPad, tablet, phone or laptop.
Request assistance with file sharing issues or access to fileshares such as google drive or group drives.
Request assistance with software issues associated with non MCCCD Licensed software.
Planned outage notification for systems maintenance change management.
Request Voicemail Service Setup and Configuration.
Request a device to be moved. Computers, printers, phones and other hardware from one location to another.
Get help setting up your workplace Cisco desk phone. Assistance setting up voice over IP (VIOP) phones.
Help Desk, IT or AV Event Support.
Help with an issue you do not see in the service list or cannot fully describe.
Request prints or copies to be made by Pacific Office Automation campus Copy Center.