Popular Services
Help with urgent facilities issues and problems.
Submit a Ticket to PVCC's Help Desk.
Department computer request for computers and other hardware for employees.
Get help setting up your workplace Cisco desk phone. Assistance setting up voice over IP (VIOP) phones.
Includes requests for a new computer, laptop, peripheral or other hardware deployment.
Get assistance moving your office phone or phone from one location or port to another.
Help Desk, IT or AV Event Support.
Request for assistance with troubleshooting issues with software that is included for students/faculty/staff.
Submit requests for content on the Student pages or update of information for student facing areas of the website.
Request access to Wi-Fi network(s). Please provide wireless MAC address if possible.
Check out of laptop, projector or other hardware for events.
Requests for moving furniture and changing office locations.
Request an employee office move or a device to be moved. Computers, printers, phones, and other hardware from one location to another.
Request access to wired ethernet networks. Please provide Ethernet MAC address if possible.
Troubleshoot access issues with a system or application, including locked accounts.
Service Desk assistance with Classroom presentation technologies.
Report issues with heating systems and/or temperature issues.
Request prints or copies to be made by Pacific Office Automation campus Copy Center.
Request assistance or help with student Google email issues.
Request assistance in setting up Multi-Factor Authentication
Support or training for remote meeting platforms such as Webex, Google Meet, Zoom, Teams and other meeting platforms.