Popular Services
Submit a Ticket to PVCC's Help Desk.
Service Desk assistance with Classroom presentation technologies.
Request access to wired ethernet networks. Please provide Ethernet MAC address if possible.
Request access to Wi-Fi network(s). Please provide wireless MAC address if possible.
Request help with a hardware device, including troubleshooting or repair.
Includes requests for a new computer, laptop, peripheral or other hardware deployment.
Help Desk, IT or AV Event Support.
Request a device to be moved. Computers, printers, phones and other hardware from one location to another.
Request move of networked device such as phone or computer from one hard wired location to another.
Request software to be deployed to a classroom environment or instructional space.
Request for installation or configuration of free software that is included for students/faculty/staff.
Request assistance installing or configuring new software not associated Maricopa Licensed software.
Request for firewall rules or changes to allow or deny access to services.
Request assistance with general telephony issues VIOP phones, softphones and mobile devices.
Get assistance with installing or configuring an LTI.
Department computer request for computers and other hardware for employees.
Request assistance with information security incidents related to viruses, malware or other issues with end point protection.
Request Voicemail Service Setup and Configuration.
Request for help setting up a new Mobile device such as iPads, tablets, phones or laptops.
Room, event and facilities scheduling.
This service is used for acquiring new software not included in a common site license. On PVCC software request page select individual software request.
Request access to Educational Software for course instruction.
Request assistance, consultation or investigation with information security regarding data breach or suspected compromised data.