Popular Services
Submit a Ticket to PVCC's Help Desk.
Help with urgent facilities issues and problems.
Department computer request for computers and other hardware for employees.
Request help with a hardware device, including troubleshooting or repair.
Request access to wired ethernet networks. Please provide Ethernet MAC address if possible.
Includes requests to return computers or other hardware.
Requests and issues that need to be sent to the District Office and the District Office's enterprise teams.
Request software to be deployed to a classroom environment or instructional space.
Request assistance with software issues associated with non MCCCD Licensed software.
Get assistance moving your office phone or phone from one location or port to another.
Includes requests for a new computer, laptop, peripheral or other hardware deployment.
Get information, support or resources about Esports events and tournaments.
Request for firewall rules or changes to allow or deny access to services.
Get help with setting up new courses; report issues or request assistance with our Learning Management System (LMS) or associated applications.
Request Replacement of toner, fusers or other printer consumables.
Request assistance troubleshooting printing and copying.
Service Desk assistance with Classroom presentation technologies.
Request assistance or investigation into suspicious email or phishing attempts.
PVCC Request Mobile Lab: Laptop Cart Delivery Scheduling for buildings that have laptop carts for classroom instruction.
Troubleshoot access issues with a system or application, including locked accounts.
Assistance with the modification, repair, or replacement of ceiling tiles.