Popular Services
Submit a Ticket to PVCC's Help Desk.
Department computer request for computers and other hardware for employees.
Request help with a hardware device, including troubleshooting or repair.
Request an employee office move or a device to be moved. Computers, printers, phones, and other hardware from one location to another.
Includes requests for a new computer, laptop, peripheral or other hardware deployment.
Service Desk assistance with Classroom presentation technologies.
Request prints or copies to be made by Pacific Office Automation campus Copy Center.
Employee request for a short term check out of equipment for workplace purposes.
Help Desk, IT or AV Event Support.
Request assistance troubleshooting printing and copying.
Request assistance with software issues associated with non MCCCD Licensed software.
Request assistance for Students Google Email and other email related tools.
Get assistance with installing or configuring an LTI.
Obtain price estimates and/or quotes for projects or budget requests.
Request assistance or help with student Google email issues.
Get help troubleshooting issues with the PVCC website and issues with links, broken or outdated pages.
Request for installation or configuration of free software that is included for students/faculty/staff.
Request Access to Shared Network Drive or Shared Google Drive.
Request assistance in setting up Multi-Factor Authentication
Request assistance or investigation into suspicious email or phishing attempts.
Help with an issue you do not see in the service list or cannot fully describe.
This service is used for acquiring new software not included in a common site license. On PVCC software request page select individual software request.
Request assistance with information security incidents related to viruses, malware or other issues with end point protection.
Get assistance moving your office phone or phone from one location or port to another.