Services A-Z (110)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

25live Scheduling

Scheduling of Rooms, Events, Services or Resources

A

Academic Software Request

Software and Applications

Access to Report(s)

Data, Reporting, and Analytics

Access to Shared Network Drive or Shared Google Drive

File Sharing and Backups

Antivirus and Malware

Information Security

Assistance with ASSIST Call Tree

Telephone/Voicemail

Assistance with Classroom Presentation Technology

Audio Video (AV), Media and Classroom Presentation Technology

Assistance with File Sharing

File Sharing and Backups

Assistance with Shared or Department Phone Numbers

Telephone/Voicemail

Audio Video Setup and Support for Event Spaces

Audio Video (AV), Media and Classroom Presentation Technology

Automatic Data Backup

File Sharing and Backups

Axis Cameras and Axis Command Center

Campus Safety and Security

C

Check out of Equipment for Events

Device Checkout

Copy Center Print Request

Printing and Copying

Course Consultation

Center for Teaching and Learning (CTLEE)

Creation, Sharing or Delegation of Calendars

Email, Calendar and Messaging

D

Dashboards

Data, Reporting, and Analytics

Data Backups and Transfer of Data Between Devices

File Sharing and Backups

Database Request

Data, Reporting, and Analytics

Device Moves

Computer Hardware and Device Support

Devices for Student Check Out

Device Checkout

Digital Signage

Audio Video (AV), Media and Classroom Presentation Technology

Duplicate Accounts

Accounts and Access

E

Educational Software Access

Center for Teaching and Learning (CTLEE)

Educational Technology

Center for Teaching and Learning (CTLEE)

Email and Calendar Setup

Email, Calendar and Messaging

End User Training Learning Management Systems

Center for Teaching and Learning (CTLEE)

Enterprise Planned Maintenance

Enterprise Systems and System Administration

Esports Events and Tournaments

Scheduling of Rooms, Events, Services or Resources

Event Technology Support

Scheduling of Rooms, Events, Services or Resources

F

Financial Aid Issue

Financial Aid

Firewall Change

Network and Wireless

Firewall Issues

Network and Wireless

Form Setup

Eforms

G

Google Workspace Tools

Email, Calendar and Messaging

H

Hardware Return

Computer Hardware and Device Support

I

Individual Software Purchase

Software and Applications

Information Security Issues or Suspected Data Breach

Information Security

Initiation of Web Projects

Web Services

Installation and Setup of LTI

Center for Teaching and Learning (CTLEE)

Issue Not Listed in Any Other Categories

Unknown Issue or Issue Not Listed

Issues with Access

Web Services

Issues with Badges and IDs

Campus Safety and Security

IT Change Request for CAB

Enterprise Systems and System Administration

IT Change/Outage Campus Communication Request

Enterprise Systems and System Administration

L

LMS Troubleshooting

Center for Teaching and Learning (CTLEE)

M

MCCCD Licensed Software Installation and Set Up

Software and Applications

Mobile Laptop Cart Delivery Scheduling

Scheduling of Rooms, Events, Services or Resources

Multi-factor Authentication

Accounts and Access

N

Network Location Change

Network and Wireless

New Computer Request

Computer Hardware and Device Support

New Course Assistance

Center for Teaching and Learning (CTLEE)

New Mobile Device Setup

Computer Hardware and Device Support

New Web Page Request

Web Services

O

Office Phone Moves or Changes

Telephone/Voicemail

P

Passwords

Accounts and Access

Phishing and Suspicious Email

Information Security

PMT Project Cost Estimation

Project Management

PMT Project Initiation Request

Project Management

Printer Moves or Installation

Printing and Copying

Printer Toner Replacement

Printing and Copying

Project Planning or Consulting

Project Management

Project Updates or Reporting

Project Management

PVCC Computer Commons Room Scheduling

Scheduling of Rooms, Events, Services or Resources

PVCC Makerspace Problem

PVCC Makerspace

PVCC Makerspace Request

PVCC Makerspace

R

Remote Meeting Support

Audio Video (AV), Media and Classroom Presentation Technology

Request Access to Data System

Data, Reporting, and Analytics

Request Assistance from the District Office

District Office

Request Classroom Technology Training

Center for Teaching and Learning (CTLEE)

Request for Content Employee Pages

Web Services

Request Keycard Activation

Campus Safety and Security

Request Support for Campus Issued Equipment

Device Checkout

Request Vehicle Reservation

Campus Safety and Security

S

Security Advisory Services

Information Security

Set Up and Configuration of Voicemail Services

Telephone/Voicemail

Set Up and Configure Softphone

Telephone/Voicemail

Set Up and Configure Telephone

Telephone/Voicemail

Setup of Google Groups, Distribution Lists and Other Shared Email Resources

Email, Calendar and Messaging

Short Term Employee Equipment Checkout

Device Checkout

SIS Enterprise Application Access Request

SIS (Student Information Systems)

Software Installation and Set Up

Software and Applications

Software Troubleshooting

Software and Applications

Student Email

Email, Calendar and Messaging

Student Email Issues

Email, Calendar and Messaging

Student Pages Content Request

Web Services

Submit a New Help Desk Ticket

Unknown Issue or Issue Not Listed

Support for Remote Meeting Platforms in Conference Rooms or Event Spaces

Audio Video (AV), Media and Classroom Presentation Technology

T

Technician Initiated Deployment or Upgrade of Computer Hardware

Computer Hardware and Device Support

Temporary Hardware Exchange

Computer Hardware and Device Support

Troubleshoot Access

Accounts and Access

Troubleshoot Hardware Issues

Computer Hardware and Device Support

Troubleshooting Licensed Software

Software and Applications

Troubleshooting Mobile Device Issues

Computer Hardware and Device Support

Troubleshooting Multi-factor Authentication

Accounts and Access

Troubleshooting of Eforms

Eforms

Troubleshooting of LTI

Center for Teaching and Learning (CTLEE)

Troubleshooting of Printers and Copiers

Printing and Copying

Troubleshooting of Reports

Data, Reporting, and Analytics

Troubleshooting of Student Facing Pages

Web Services

Troubleshooting of Telephone Services

Telephone/Voicemail

Troubleshooting of Voicemail Services

Telephone/Voicemail

V

View Existing Data Dashboards

Data, Reporting, and Analytics

VPN Access or Issues

Network and Wireless

W

Web Application Development

Web Services

Web Page Development Request

Web Services

Website Content Update or Request

Web Services

Website Troubleshooting

Web Services

Wired Network Access

Network and Wireless

Wireless Access

Network and Wireless