Telephone/Voicemail

Telephony services across campus, including voicemail, PBXs and softphones.

Services (8)

Assistance with ASSIST Call Tree

Get assistance with ASSIST Call Tree and the ASSIST Platform.

Assistance with Shared or Department Phone Numbers

Get assistance or create department or shared phone number lines.

Office Phone Moves or Changes

Get assistance moving your office phone or phone from one location or port to another.

Set Up and Configuration of Voicemail Services

Request Voicemail Service Setup and Configuration.

Set Up and Configure Softphone

Get help setting up your workplace softphone such as Jabber or Webex Calling.

Set Up and Configure Telephone

Get help setting up your workplace Cisco desk phone. Assistance setting up voice over IP (VIOP) phones.

Troubleshooting of Telephone Services

Request assistance with general telephony issues VIOP phones, softphones and mobile devices.

Troubleshooting of Voicemail Services

Get help troubleshooting voicemail issues