My Recently Visited Services
Troubleshoot access issues with a system or application, including locked accounts.
Get help troubleshooting issues with your LMS such as Canvas, including course or operational issues.
Help with urgent facilities issues and problems.
Request assistance with file sharing issues or access to fileshares such as google drive or group drives.
Request assistance or investigation into suspicious email or phishing attempts.
Request prints or copies to be made by Pacific Office Automation campus Copy Center.
Request assistance with information security incidents related to viruses, malware or other issues with end point protection.
Department computer request for computers and other hardware for employees.
Request for campus notification of systems outages, change management or service disruption. Routed internally IT Change Advisory Board.
Submit a Ticket to PVCC's Help Desk.
Request assistance with general telephony issues VIOP phones, softphones and mobile devices.
Request for installation or configuration of free software that is included for students/faculty/staff.
Request for firewall rules or changes to allow or deny access to services.
Request technical support for campus issued checked out equipment.
Report issues with heating systems and/or temperature issues.
Provide A Frame signage [24"X36" Size] for Event/Activity. Poster prints will need to be made through the Copy Center and laminated if the sign will be out for a week. You will be responsible for mounting the poster to the A Frame.
Please provide how many A Frames are needed.
Request for help setting up a new Mobile device such as iPads, tablets, phones or laptops.
Create, share or delegate Google Calendars.
Request an exchange of a computer or other hardware device while permanent device is being upgraded, worked on or serviced.
Request assistance or help with student Google email issues.
Request access to Educational Software for course instruction.
Request assistance, consultation or investigation with information security regarding data breach or suspected compromised data.