Human Resources

Requests related to employees, including hiring, payroll, and time.

Categories (1)

Services (10)

Annual Rollover Process

Select this ticket for requests to review employment status of Short-Term, OSO/OYO, SPF, and Athletic Coaches

Classification/Compensation

Questions and submissions regarding classification/reclassification, in-range increases, and salary processes.

Customer Service

General questions that don't fit in other categories, including professional growth, benefits, and Performance Success.

Employee Relations

General policy questions regarding progressive discipline, employee complaints, or management concerns.

HCM Personal Information Edits

Questions on address changes, name changes, emergency contacts, tax forms, etc.

Policy

Questions around staff and faculty policies and guidelines.

Position Maintenance

Update to a position's standard hours/FTE, supervisor change, request to update/change budget for a position, etc.

Separations

Requests regarding the separation of an employee from Phoenix College, including retirement and transfers.

Timesheet and Payroll Triage

Timsheet and Payroll Questions

Verification of Employment

For the verification of employment history, processing public service loan forgiveness forms, requesting former employee pay stubs, or obtaining W-2 forms.