Request assistance with FMS chartfield information, including department, account, fund, program, project, or other values used for financial transactions and reporting.
Submit a request for an internal exception related to fiscal year-end processing, deadlines, transaction corrections, or other year-end financial activities.
Report suspected fraud, unauthorized activity, or financial irregularities for review and follow-up by the appropriate finance or compliance team.
Report a lost or stolen ProCard so the card can be reviewed, canceled, replaced, or secured as needed.
Submit a request for a new ProCard, including completion of the cardholder agreement and required review or approval steps.
Submit a request to add a new ProCard reviewer for transaction review, reconciliation, or approval responsibilities.
Request cancellation of an existing ProCard due to employee separation, role change, department change, or other business need.
Submit a request for an exception to standard ProCard policy, transaction limits, merchant restrictions, or other card-use requirements.
Submit a general request for assistance with finance, purchasing, budget, ProCard, requisition, purchase order, or other related business process questions or issues that do not fall under a specific service category.
Request a temporary or permanent increase to a ProCard transaction limit or monthly credit limit.
Submit general ProCard requests, including updates to cardholder information, limit changes, maintenance requests, or other ProCard account changes.