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Services or Offerings?
Add, Move or Change
  1. Services
  2. Phones
Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).
Application Development
  1. Services
  2. Website and Application Development
Database, Web, and College application requests.
Canvas Issues
  1. Services
  2. Canvas
Receive local support from the local IT Canvas support team.
Classroom Device Training
  1. Services
  2. Audio Visual
Classroom technology support.
Digital Signage
  1. Services
  2. Audio Visual
Request/remove digital signage access, setup, or report an issue.
Dynamic Forms
  1. Services
  2. Website and Application Development
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Employee New Hire or Transfer in
  1. Services
  2. Accounts & Access
New Hire network access requests, as well as hardware/software needs.
Event Setup
  1. Services
  2. Audio Visual
Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.
Hardware Purchase Request
  1. Services
  2. Technology Purchasing
Request hardware for classroom, office and campus use. This includes new computers, peripherals (i.e. keyboard, mouse, etc.) and other specialty hardware.
Hardware Support
  1. Services
  2. Computers & Printers
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
Information Security Incident
  1. Services
  2. Cyber Security
Report suspected malware/virus detection, phishing email reporting, data breach
Information Security Request
  1. Services
  2. Cyber Security
Request policy guidance, verify data integrity and compliance, request review of software agreement
IT Consultation
  1. Services
  2. Consult with IT
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Multi-factor Authentication
  1. Services
  2. Accounts & Access
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Network Outage or Incident
  1. Services
  2. Network Connectivity
Report network outage, (Wifi, wall port not functioning/broken), desk phone issues, IP camera outage, etc.