Service Catalog

Categories (10)

Accounts & Access

Password resets, access to share drives, etc.

Audio Visual

Classroom technology support (i.e. digital projectors, Crestron touch control panels, wireless mic/speaker setup, HyFlex technology), event setup requests and support

Canvas

College Canvas support and development, changes to courses, tutorials and training as well as troubleshooting Canvas related issues.

Computers & Printers

Office and classroom hardware/software deployment, troubleshooting, configuration, and initial setup, printing support and office moves.

Consult with IT

IT project management and consultation, continuous improvement and innovation, and training and outreach.

Cyber Security

Report email phishing and security issues, request policy guidance, verify data integrity and compliance

Network Connectivity

WiFi, Network ports and cabling, and firewall requests and troubleshooting

Technology Purchasing

Technology Purchase requests including; personal office, classrooms/labs and campus wide technology.

Phones

Phone, Voicemail, Jabber, Finesse, Call Center support, and more.

Website and Application Development

Services including website update requests, SIS (college level support), database administration, 25 Live (Event Calendaring), and more.

Services (1)

Submit a Service Request

Submit a Service Request directly to our Service Desk team.