My Recently Visited Services
New Hire network access requests, as well as hardware/software needs.
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Report network outage, Wifi, wall port not functioning/broken, etc.
Submit a Service Request directly to our Service Desk team.
Request hardware for classroom, office and campus use. This includes new computers, peripherals (i.e. keyboard, mouse, etc.) and other specialty hardware.
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)
Request policy guidance, verify data integrity and compliance, request review of software agreement
Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
Database and College application requests.
Request changes to the SCC or District websites.
Report suspected malware/virus detection, phishing email reporting, data breach
Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.
This service is used for acquiring new software not included in a common site license.
Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.
Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).