My Recently Visited Services

Submit a Service Request directly to our Service Desk team.

Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.

Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.

Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)

Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.

MEID/Single Sign On (SSO) password reset assistance

Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.

Request an account in Canvas.

Request changes to the SCC or District websites.

Request to borrow technology.

Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.

HCM

Database and College application requests.

Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.

College SIS access security requests.

New Hire system access, software/hardware needs as well as Employee Separations

Receive local support from the local IT Canvas support team.

Request access for W drive.

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.

Request hardware and software for classroom, office, and campus use.

Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.

Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).

Report network outage, Wifi, wall port not functioning/broken, etc.

Schedule a Canvas one-on-one or small group training session.

Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects

Printer troubleshooting and configuration services.

Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.