My Recently Visited Services

Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.


Submit a Service Request directly to our Service Desk team.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


MEID/Single Sign On (SSO) password reset assistance


Database and College application requests.


Request access for W drive.


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


Request to borrow technology.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Printer troubleshooting and configuration services.


Request hardware and software for classroom, office, and campus use.

Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.

Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).


New Hire system access, software/hardware needs as well as Employee Separations


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


Request/remove digital signage access, setup, or report an issue.


Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.


Receive local support from the local IT Canvas support team.


Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.


Report suspected malware/virus detection, phishing email reporting, data breach


Request policy guidance, verify data integrity and compliance, request review of software agreement


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Request changes to the SCC or District websites.


College SIS access security requests.