My Recently Visited Services

Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects


Submit a Service Request directly to our Service Desk team.


Printer troubleshooting and configuration services.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Request hardware and software for classroom, office, and campus use.

Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.

Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


Database and College application requests.


College SIS access security requests.


Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.


New Hire system access, software/hardware needs as well as Employee Separations


Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Receive local support from the local IT Canvas support team.


MEID/Single Sign On (SSO) password reset assistance


Request to borrow technology.


Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.


Request/remove digital signage access, setup, or report an issue.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Schedule a Canvas one-on-one or small group training session.


Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.


Report suspected malware/virus detection, phishing email reporting, data breach


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).