My Recently Visited Services

Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


MEID/Single Sign On (SSO) password reset assistance


Request/remove digital signage access, setup, or report an issue.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Request hardware and software for classroom, office, and campus use.

Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.

Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).


Schedule a Canvas one-on-one or small group training session.


Submit a Service Request directly to our Service Desk team.


Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.


Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.


Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.


Receive local support from the local IT Canvas support team.


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Printer troubleshooting and configuration services.


Database and College application requests.


Request policy guidance, verify data integrity and compliance, request review of software agreement


Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)


Request an account in Canvas.


Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.