My Recently Visited Services
Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Submit a Service Request directly to our Service Desk team.
Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.
Request policy guidance, verify data integrity and compliance, request review of software agreement
Submit College Business Office requests related to the Procurement Card or internal transfers.
Database and College application requests.
Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).
Request hardware for classroom, office and campus use. This includes new computers, peripherals, memory storage devices, (i.e. keyboard, mouse, etc.), and other specialty hardware.
This service is used for acquiring new software not included in a common site license.
New Hire system access, software/hardware needs as well as Employee Separations
Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)
Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.
Report suspected malware/virus detection, phishing email reporting, data breach