My Recently Visited Services

MEID/Single Sign On (SSO) password reset assistance


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Submit a Service Request directly to our Service Desk team.


Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)


Submit College Business Office requests related to the Procurement Card or internal transfers.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Request changes to the SCC or District websites.


Schedule a Canvas one-on-one or small group training session.


Report suspected malware/virus detection, phishing email reporting, data breach


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Request hardware for classroom, office and campus use. This includes new computers, peripherals, memory storage devices, (i.e. keyboard, mouse, etc.), and other specialty hardware.


Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.


Printer troubleshooting and configuration services.


Request an account in Canvas.


Database and College application requests.


Request/remove digital signage access, setup, or report an issue.


Request policy guidance, verify data integrity and compliance, request review of software agreement


This service is used for acquiring new software not included in a common site license.