Popular Services

Submit a Service Request directly to our Service Desk team.


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


New Hire network access requests, as well as hardware/software needs.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Request access for W drive.


College SIS access security requests.


Request hardware for classroom, office and campus use. This includes new computers, peripherals (i.e. keyboard, mouse, etc.) and other specialty hardware.


Request to borrow technology.


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Database and College application requests.


Request changes to the SCC or District websites.


Printer troubleshooting and configuration services.


This service is used for acquiring new software not included in a common site license.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects


MEID/Single Sign On (SSO) password reset assistance


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


Receive local support from the local IT Canvas support team.


Classroom technology support.


Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.


Report network outage, Wifi, wall port not functioning/broken, etc.