Popular Services

Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


New Hire network access requests, as well as hardware/software needs.


Submit a Service Request directly to our Service Desk team.


Request hardware for classroom, office and campus use. This includes new computers, peripherals (i.e. keyboard, mouse, etc.) and other specialty hardware.


Database and College application requests.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Request access for W drive.


Classroom technology support.


Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects


College SIS access security requests.


Request changes to the SCC or District websites.


This service is used for acquiring new software not included in a common site license.


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


Printer troubleshooting and configuration services.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


MEID/Single Sign On (SSO) password reset assistance


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


Report network outage, Wifi, wall port not functioning/broken, etc.


Request IT trainer support including; classroom technologies (HyFlex, Crestron, interactive displays) 1-on-1 advanced training with specialized software, etc.


Receive local support from the local IT Canvas support team.