Popular Services

Submit a Service Request directly to our Service Desk team.

Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.

Request hardware and software for classroom, office, and campus use.

Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.

Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).

Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.

New Hire system access, software/hardware needs as well as Employee Separations

Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.

Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.

Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.

College SIS access security requests.

Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.

Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).

Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.

Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.

Receive local support from the local IT Canvas support team.

MEID/Single Sign On (SSO) password reset assistance

Database and College application requests.

Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects

Request access for W drive.

Report suspected malware/virus detection, phishing email reporting, data breach

Request/remove digital signage access, setup, or report an issue.

Request to borrow technology.

Printer troubleshooting and configuration services.

Report network outage, Wifi, wall port not functioning/broken, etc.

Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)

Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.