Popular Services
Submit a Service Request directly to our Service Desk team.
Request hardware and software for classroom, office, and campus use.
Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.
Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.
Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.
New Hire system access, software/hardware needs as well as Employee Separations
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.
Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).
Request changes to the SCC or District websites.
Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.
Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Database and College application requests.
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.
Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)
Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.
Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.
Request policy guidance, verify data integrity and compliance, request review of software agreement