Popular Services

Submit a Service Request directly to our Service Desk team.


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Submit College Business Office requests related to the Procurement Card or internal transfers.


Report network outage, Wifi, wall port not functioning/broken, etc.


Request hardware for classroom, office and campus use. This includes new computers, peripherals, memory storage devices, (i.e. keyboard, mouse, etc.), and other specialty hardware.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Request access for W drive.


College SIS access security requests.


MEID/Single Sign On (SSO) password reset assistance


This service is used for acquiring new software not included in a common site license.


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


New Hire system access, software/hardware needs as well as Employee Separations


Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.


Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.


Request to borrow technology.


Request changes to the SCC or District websites.


Receive local support from the local IT Canvas support team.


Report suspected malware/virus detection, phishing email reporting, data breach


Printer troubleshooting and configuration services.


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


Request an account in Canvas.