Popular Services
Submit a Service Request directly to our Service Desk team.
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
Request hardware and software for classroom, office and campus use. This includes new computers, peripherals, memory storage devices, (i.e. keyboard, mouse, etc.), and other specialty hardware and acquiring new software not included in a common site license (i.e. Adobe CC, Office products, etc).
Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Submit College Business Office requests related to the Procurement Card or internal transfers.
Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.
Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.
New Hire system access, software/hardware needs as well as Employee Separations
Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).
Request changes to the SCC or District websites.
Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.
Report network outage, Wifi, wall port not functioning/broken, etc.
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.
Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)
Report suspected malware/virus detection, phishing email reporting, data breach