Popular Services

Submit a Service Request directly to our Service Desk team.


Request hardware and software for classroom, office and campus use. This includes new computers, peripherals, memory storage devices, (i.e. keyboard, mouse, etc.), and other specialty hardware and acquiring new software not included in a common site license (i.e. Adobe CC, Office products, etc).


New Hire system access, software/hardware needs as well as Employee Separations


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


Request access for W drive.


Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.


Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.


Report network outage, Wifi, wall port not functioning/broken, etc.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


College SIS access security requests.


MEID/Single Sign On (SSO) password reset assistance


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Receive local support from the local IT Canvas support team.


Schedule a Canvas one-on-one or small group training session.


Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.


Printer troubleshooting and configuration services.


Request policy guidance, verify data integrity and compliance, request review of software agreement


Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects


Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)