Popular Services

Submit a Service Request directly to our Service Desk team.


New Hire system access, software/hardware needs as well as Employee Separations


Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.


Request hardware and software for classroom, office, and campus use.

Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.

Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).


Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.


Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.


Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.


Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.


Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.


Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.


Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).


Request/remove digital signage access, setup, or report an issue.


Report network outage, Wifi, wall port not functioning/broken, etc.


MEID/Single Sign On (SSO) password reset assistance


Printer troubleshooting and configuration services.


Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects


Receive local support from the local IT Canvas support team.


Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.


Request an account in Canvas.


FMS

Financial Management System (FMS) is a DO controlled and operated system that handles asset management, financial account management and more. To request access, ensure you have the Enterprise Access Request form filled out and complete a ticket by selecting the service to the right.


Request access for W drive.


Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.


College SIS access security requests.


Database and College application requests.