Popular Services
Submit a Service Request directly to our Service Desk team.
This service is used for acquiring new software not included in a common site license.
Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.
Request hardware for classroom, office and campus use. This includes new computers, peripherals, memory storage devices, (i.e. keyboard, mouse, etc.), and other specialty hardware.
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.
Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
Submit College Business Office requests related to the Procurement Card or internal transfers.
Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Report network outage, Wifi, wall port not functioning/broken, etc.
Request changes to the SCC or District websites.
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Add a new phone, move a desk phone from office to office or change names and add/remove lines, add additional services (i.e. Jabber, Finesse, appearances,etc).
New Hire system access, software/hardware needs as well as Employee Separations
Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.
Report suspected malware/virus detection, phishing email reporting, data breach