Popular Services
Submit a Service Request directly to our Service Desk team.
Request hardware and software for classroom, office, and campus use.
Hardware: includes new computers, peripherals, memory storage devices (i.e. keyboard, mouse, etc.), and other specialty hardware.
Software: includes acquiring new licenses not included in a common site license (i.e. Adobe CC, Office products, etc).
Submit College Business Office requests related to the Procurement Card (ProCard) or internal transfers.
Installation and support for multimedia systems. Equipment delivery, event support, live streaming & virtual meeting support. Limited video recording services, and more.
Request assistance with enrolling into DUO, request bypass codes, add a new device or phone number to your DUO account and more.
Distribution List (DL) creation, membership modifications, delegated email access, email service accounts.
Request or remove user access, create a new Dynamic Form, alter content, or Report an issue.
Request help with a hardware device (i.e. laptop, desktop, printer, mouse, keyboard, etc.) including troubleshooting or repair/replacement.
New Hire system access, software/hardware needs as well as Employee Separations
Schedule professional consult concerning complex hardware/software deployments, office/classroom renovations and other campus-wide projects
Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or Microsoft Office, or get help in purchasing and installing non-site-licensed software or applications.
Classroom technology support including; Crestron-enabled systems (touch panels, automatic projector screens, etc), projectors, Hyflex systems and more.
Request a Canvas Shell for developing a course, having a sandbox, or for hosting an online platform for clubs, resources, FOIs etc.
Request policy guidance, verify data integrity and compliance, request review of software agreement
Report suspected malware/virus detection, phishing email reporting, data breach
Moving computer equipment (PCs, printers, scanners, etc.) from one location to another.
Request changes to the SCC or District websites.
Request troubleshooting, installation or adjustments on Door Access pads, Security Cameras as well as HVAC and Fire Alarm systems that are integrated into the network. (College Police and Facilities Staff only)